FREQUENTLY ASKED QUESTIONS

 
  • Welcome to KINDCLUB STUDIOS —we’re excited to have you! Please arrive 15 minutes before your class to comfortably settle in.

    Is it your first time on the mat? Let your teacher know so we can provide extra care—there’s a first time for everything! 🖤

    We recommend starting with Gentle Yoga or regular Pilates classes, which offer a softer approach and steady pace. That said, every class has something to offer, and poses can always be adapted. For a description of all our class types, click here.

    Curious about trying more? Explore our Trial Offers and have fun trying our classes!

  • Our studio has everything you need to fully enjoy your practice, including Hejhej yoga mats, Studio Lietz bolsters, soft blankets, straps, weights, resistance bands, balls and natural cork blocks—all provided free of charge. If you prefer, you’re welcome to bring your own towel for added comfort.

    To keep you refreshed, we also offer complimentary water and tea during your visit.

    Feel free to arrive in your activewear or use our small changing area to get ready. We recommend wearing clean, comfortable clothing that allows you to move freely and fully enjoy your practice.

  • Our studio includes a toilet and a gender-neutral small changing area. While we don’t have showers on-site, we do have a charming terrace that will be ready for relaxing hangouts in the spring and summer.

    Our studio blends traditional foundations with contemporary aesthetics — imperfectly perfect, just like the journeys we each take.

  • We kindly ask you to arrive at least 5 minutes early. Classes start on time, as we aim to settle in and begin together as a group in a relaxed and supportive environment.

    Latecomers won’t be able to join once class begins, ensuring everyone can fully enjoy their practice.

    The studio doors open 15 minutes before class starts. While we understand that delays can happen, please plan ahead to avoid disappointment.

    If the door is closed, we kindly ask that you do not disrupt the class. Unfortunately, no refunds can be given for late arrivals.

    Thank you for your understanding!

  • You can cancel your class up to 6 hours in advance through Eversports, and the credit will be returned to your account. Cancellations made less than 6 hours before class will be charged, and if you’re using a class pack, the credit will be forfeited.

    If you realize less than 24 hours before class that you can’t attend, we kindly ask you to cancel so that someone else can take your spot.

    No Shows: If you do not show up for class, no credits can be refunded.

    Thank you for your understanding!

  • If you are pregnant or have any injuries, please inform the teacher before class begins. This helps us support you in modifying your practice to suit your needs and ensure a safe and comfortable experience.

    By attending class while pregnant / injured, you do so at your own responsibility. If you have any medical concerns, we strongly recommend consulting with your doctor before participating.

  • To make our classes accessible to as many people as possible, a lot of classes are taught in English. Most of our teachers are also fluent in German, so you’ll feel comfortable and supported in both languages.

    Before booking, please check the class schedule to see the language of instruction. Classes in English are clearly marked with "EN" in the titles, making it easy to find the right fit for you.

  • The doors are open 15 minutes before and after each class. Mostly, we stay a bit longer to connect, chat, and enjoy a cup of tea together!

  • KINDCLUB STUDIOS located at Reisnerstraße 11, 1030 Wien, in the heart of Vienna.

    We are easily accessible by various transport options:

    • Wien Mitte (350m): U3 and U4, S-Bahn lines S1, S2, S3, S4, and S7, City Airport Train (CAT), tram line O, and bus line 74A

    • U4 Stadtpark (400m)

    Enter the main building and walk towards the back, then turn right. You'll see a metal door with "KINDCLUB STUDIOS" on it.

    Enter through this door and follow the path to our terrace, where you’ll find the studio entrance.

    We look forward to welcoming you to our studio!

  • Come as you are. Leave feeling stronger, lighter, and more connected. :)